Refund and Return Policy

At Jeevansutra Wellness, customer satisfaction is our priority. If you are not fully satisfied with your purchase, you may request a return under the conditions outlined below.

Return Eligibility

• Return requests must be raised within 7 days from the date of delivery.
• The product must be unused, unopened, and in original packaging.
• A valid proof of purchase (order ID / invoice) is required.
• Products damaged due to misuse or improper handling are not eligible for return.

Non-Returnable Items

• Opened or used products
• Products purchased under special offers or clearance sales
• Personal care items once opened (for hygiene reasons)

Return Process

1. Email us at jeevansutra.wellness@gmail.com with your order details.
2. Our support team will verify and approve the return request.
3. The product must be shipped back to our address as instructed after approval.

Refund Process

• Once the returned product is received and inspected, the refund will be processed.
• Refunds will be credited to the original payment method within 7 business days after approval.
• Shipping charges are non-refundable.

Cancellation