Terms and Conditions

Welcome to Jeevansutra Wellness India Pvt. Ltd. ("Company", "we", "our", "us"). These Terms and Conditions ("Terms") govern your access to and use of our website https://jeevansutra.com ("Website"), services, products, and participation in our direct selling / network marketing business model.

By accessing this Website or registering as a customer, distributor, or visitor, you agree to be bound by these Terms. If you do not agree, please do not use the Website.

Definitions

• "Company", "we", "our", "us" refers to Jeevansutra Wellness India Pvt. Ltd.
• "Terms" refers to these Terms and Conditions.
• "Website" refers to https://jeevansutra.com and all its pages.
• "User", "you", "your" refers to any visitor, customer, or registered distributor.
• "Products" refers to all goods offered for sale on the Website.
• "Distributor / Direct Seller" refers to a registered member participating in the direct selling model.

1. Eligibility

You must be at least 18 years old to use this Website or register as a distributor. By using this Website, you confirm that you are legally capable of entering into a binding agreement.

2. Nature of Business

Jeevansutra Wellness India Pvt. Ltd. operates as a Direct Selling / Network Marketing company. Income opportunities depend on product sales and team performance as per the official compensation plan. We do not guarantee any income, rewards, or success.

3. Account Registration

You agree to:

• Provide accurate and complete information
• Maintain confidentiality of login credentials
• Accept responsibility for all activities under your account

We reserve the right to suspend or terminate accounts for false information or misuse.

4. Products and Pricing

• All product prices are listed in INR
• Prices may change without prior notice
• Product images are for illustration purposes only
• We reserve the right to limit quantities or discontinue products

5. Orders and Payments

• Orders are confirmed only after successful payment
• Payments are accepted via approved payment gateways
• The Company is not responsible for payment gateway failures or delays

6. Shipping and Delivery

• Delivery timelines are estimates and may vary
• Incorrect address details are the user’s responsibility
• Shipping charges, if any, will be shown at checkout

7. Return, Refund, and Cancellation Policy

Returns may be requested within 7 days of delivery, subject to:

• Product being unused and in original packaging
• Valid proof of purchase

Refunds will be processed within 7 business days after approval.

8. Distributor / Direct Seller Responsibilities

• No false income claims
• No product misrepresentation
• Ethical selling practices
• Compliance with local Direct Selling laws

Violation may lead to termination of distributorship.

9. Compensation Plan

Earnings are governed strictly by the official Compensation Plan available on the Website. The Company reserves the right to modify the plan at any time.

10. Prohibited Activities

• Unlawful use of the Website
• Copying or misuse of content
• Hacking or disrupting the Website
• Posting misleading or harmful content

11. Intellectual Property

All Website content including logos, text, graphics, videos, and documents are the property of Jeevansutra Wellness India Pvt. Ltd. and protected by law.

12. Privacy Policy

Your use of this Website is also governed by our Privacy Policy available at https://jeevansutra.com/privacy-policy.

13. Limitation of Liability

• Indirect or consequential damages
• Loss of profits or business
• Delays caused by third-party services

14. Termination

We reserve the right to suspend or terminate access for violations of these Terms.

15. Changes to Terms

We may update these Terms at any time. Continued use means acceptance of updated Terms.

16. Governing Law

These Terms are governed by the laws of India. Disputes are subject to Hyderabad courts.

17. Contact Information

By using this Website, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.